How can I retrieve my WordPress username and password using cpanel

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Alyssa K
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Hello Emmyz,

Thank you for your question, I am happy to help you retrieve your WordPress username and password via cPanel. If you installed WordPress with the Softaculous Application Installer, you can reset the password for your WordPress account via the following instructions:

https://www.inmotionhosting.com/support/edu/cpanel/change-wp-admin-pass-in-softaculous/

If you do not have access to Softaculous, then there are a number of other options for you to reset your WordPress login information as outlined in the following guide:

https://www.inmotionhosting.com/support/edu/wordpress/resetting-your-wordpress-admin-password/

If you are still unable to correct this issue I recommend contacting our 24/7 Technical Support team by emailing [email protected], calling 888.321.HOST(4678), or by starting a chat session via your Account Management Panel.

Best Regards,
Alyssa K

Avatar
Alyssa K
  • Answer
  • Answered

Hello Emmyz,

Thank you for your question, I am happy to help you retrieve your WordPress username and password via cPanel. If you installed WordPress with the Softaculous Application Installer, you can reset the password for your WordPress account via the following instructions:

https://www.inmotionhosting.com/support/edu/cpanel/change-wp-admin-pass-in-softaculous/

If you do not have access to Softaculous, then there are a number of other options for you to reset your WordPress login information as outlined in the following guide:

https://www.inmotionhosting.com/support/edu/wordpress/resetting-your-wordpress-admin-password/

If you are still unable to correct this issue I recommend contacting our 24/7 Technical Support team by emailing [email protected], calling 888.321.HOST(4678), or by starting a chat session via your Account Management Panel.

Best Regards,
Alyssa K