How long after renewal can a suspended website restart

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Ronnie H.
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Hello! Each server has an automated system in place that reclaims unused disk space. Usually files will be around for a week or two after an account is suspended before the disk space is cleared up. It can vary depending on the exact server and how it is configured, so if it has been a longer time, you'll want to check with our live Technical Support team to see if there is anything left. If there is, I'd suggesting requesting a backup tar.gz be made for you to download if possible, just in case. 

Avatar
Ronnie H.
  • Answer
  • Answered

Hello! Each server has an automated system in place that reclaims unused disk space. Usually files will be around for a week or two after an account is suspended before the disk space is cleared up. It can vary depending on the exact server and how it is configured, so if it has been a longer time, you'll want to check with our live Technical Support team to see if there is anything left. If there is, I'd suggesting requesting a backup tar.gz be made for you to download if possible, just in case.