Many thanks for your reply. I managed to add the SPF provided by my CRM. However, I couldn't find a way to edit/ add DKIM record provided by my CRM. Is there a way to do so?
You can manage most DNS records via cPanel Zone Editor.
Thanks for the question about SPF and DKIM records for email. You can learn more about these records and how they are implemented in cPanel through our updated article: SPF and DKIM Records: Combating Spam.Note that you can only add these records if your domain is pointing to our name servers. If you are not familiar with these authentication records or adding records in DNS, then please contact our live technical support team for further assistance.
If you have any further questions or comments, please let us know.