je voulez effectuer un paiement pour un mois pour mon compte en cours de renouvellement

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Bonjour
je veux payer payé pour un mois
je veux juste récupéré mon site web, j'ai vu contacter sur le support et vous m'avez répondu de payer 1 mois pour que je puise utiliser mon compte et récupéré mon site
le problème le système me demande de payer 1 ans et j'ai pas le choix de payer 1 mois
Merci de m'aider

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Alyssa K
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Translated: 

"Hello
i want to pay paid for a month
I just want recovered my website, I saw contact on the support and you answered me to pay 1 month so that I can use my account and recovered my site
the problem the system asks me to pay 1 year and I have no choice but to pay 1 month
thank you for helping me"

Hello worldib.pro, 

Thank you for your question regarding payment. Unfortunately, as this is a public forum, I am unable to provide account-specific advice. I recommend contacting our Customer Service team for direct assistance with this issue: 

https://www.inmotionhosting.com/support/billing/how-to-contact-customer-service/

Best Regards, 

Alyssa K. 

Avatar
Alyssa K
  • Answer
  • Answered

Translated: 

"Hello
i want to pay paid for a month
I just want recovered my website, I saw contact on the support and you answered me to pay 1 month so that I can use my account and recovered my site
the problem the system asks me to pay 1 year and I have no choice but to pay 1 month
thank you for helping me"

Hello worldib.pro, 

Thank you for your question regarding payment. Unfortunately, as this is a public forum, I am unable to provide account-specific advice. I recommend contacting our Customer Service team for direct assistance with this issue: 

https://www.inmotionhosting.com/support/billing/how-to-contact-customer-service/

Best Regards, 

Alyssa K.