MySQL database malfunction

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The VPS tariff provides 75 Gb of space. All site files takes a total of 30 Gb.
The problem is that the MySQL database has already taken up the rest of the space and it does not start.
And it grows and occupies all the free space even though the sites are down.In support, they tried to solve this problem for 3 days, and then they simply said: "You do not have enough disk space".
Perhaps this is some kind of virus or malfunction on the side of the hoster, which they do not recognize.

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Alyssa K
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Hello kate,

Thank you for your question regarding database size. If you are not making any changes to your site and the database is still growing in size then one possible explanation is that your database has been compromised by malicious software. In this case I suggest changing all passwords associated with your website and hosting account to ensure that there is no unauthorized access. I also recommend reviewing the following guide for advice regarding hacked or compromised accounts:

https://www.inmotionhosting.com/support/website/i-think-my-website-has-been-hacked/

Please let us know if you have any further questions, we are happy to help.

Best Regards, 

Alyssa K

Avatar
Alyssa K
  • Answer
  • Answered

Hello kate,

Thank you for your question regarding database size. If you are not making any changes to your site and the database is still growing in size then one possible explanation is that your database has been compromised by malicious software. In this case I suggest changing all passwords associated with your website and hosting account to ensure that there is no unauthorized access. I also recommend reviewing the following guide for advice regarding hacked or compromised accounts:

https://www.inmotionhosting.com/support/website/i-think-my-website-has-been-hacked/

Please let us know if you have any further questions, we are happy to help.

Best Regards, 

Alyssa K